The Prestige Maintenance Program provides you with cost-effective regular, scheduled maintenance visits plus additional non-scheduled visits. The aim of the program is to give you trouble-free IT systems that allow you to concentrate on running your business instead of fighting computer problems. There are various levels of service offered, ranging from simple regular maintenance to programs which offers full support, phone support, comprehensive records and recommendations on how to develop you system to best meet the needs of your business. Each customer has a dedicated account manager to ensure effective communications and a trouble-free working relationship. Each contract is for a certain number of hours per month. These hours can be used for both regular scheduled visits for routine maintenance, and unscheduled visits for other work that may be needed.